Shipping policy

Online Purchases are shipped from our warehouse in The Netherlands or third party warehouses located in Germany, Italy and France. We use services of the best and the fastest shipping providers from orders within the Netherlands and the rest of EU. For Non-EU orders, we use services of DHL Express or Fedex.

Order Deliveries Will Be Made Between:

  • 10:00 AM – 6:00 PM Monday – Saturday. Excluding public holidays.

  • We aim to deliver your order as soon as possible, Our delivery service will delivery the order within 2-7 working days. Depending on your location, the order may be delayed due to our delivery service reach. In case of an urgent order or request shipping update, please contact us at info@artofvedas.com

  • Delivery costs are shown at check out.

  • Art of Vedas ('the brand', owned by Svedica B.V.) is not responsible for damage after delivery.

  • For all claims for shortages or damages must be reported to customer service at info@artofvedas.com within 48 hours of the day of delivery.

  • Shipping and handling rates may vary based on product, packaging, size, volume, type and other considerations. The shipping and handling charges are given at the time of check out and consumers will know about this before making payments.

  • The brand will only be responsible for compliance with export and customs laws of the country where the products are being shipped from. The consignee must ensure compliance with import and customs laws of the country they are having the products shipped to.

  • The number of products ordered by the customer may exceed the total number permissible by their country for clearance upon arrival. In this regard, the customer must consider these limits placed by their country while ordering products from the brand.

  • The brand will fulfill all international orders from its end. However, the consignee will be responsible for the entry of the products to the country they have chosen to have the products shipped to and for compliance with all applicable laws pertaining to the same, including without limitation, payment of Customs Duty Charge / Import Duty / VAT / Other applicable government taxes on arrival in the destination country.

  • In the event and for any reason whatsoever, an order does not get cleared by customs in the destination country, the brand may, at its sole and absolute discretion, consider a refund of the customer’s order amount after deducting the shipping costs, return duty charges and any other charges incurred by the brand while processing the order and having the products shipped to the customer.

  • Please confirm that your order and the products therein are in compliance with and the delivery permissible under the laws of your country.